Acrobat also makes printing much more practical, by guaranteeing that the printout will look exactly like it does on your screen. Adobe Acrobat Reader DC software is the free global standard for reliably viewing, printing, and commenting on PDF documents. Adobe patched the vulnerabilities in an update to Acrobat this week, so make sure you are running version 2020.009.20063 or later by opening the app and navigating to Help Check for Updates. Does the issue occur if you open up PDFs in Acrobat/Reader or does it occur while viewing PDFs in Apple Preview (for which the link mentioned by Gandalf50 appears relevant). If issue is while viewing PDFs in Acrobat/Reader then cause may be different. A Sample PDF file along with Reader and Mac OS X exact version information would help. One of the reasons many of us use a Mac is that most of the time, to coin a well-worn phrase, it just works. We don't have to spend hours dealing with driver updates, fixing problems caused.

The result of the update to 10.13.6 was a message 'macOS failed to install' and then some guidance for running diagnostics, which I did. After that I just restarted and it booted back ok. My system is backed up with Time Machine. The App Store is showing that the update is available again.

Is anyone else experiencing this with this update?

I never had this situation before with an update.. is it best just to avoid this update and wait, or to try again?

I looked up what to do in this situation, but there are dozens of different solutions out there, so I'm coming here to get the information instead.



iMac (Retina 5K, 27-inch, Late 2015), macOS Sierra (10.12), 8gig ram, amd R9 M390, core 1%

Posted on Jul 9, 2018 8:20 PM

Acrobat compatibility with the new macOS 10.13 High Sierra

Both Acrobat 2017 and Acrobat DC are compatible with the new macOS High Sierra (10.13). Below are a few known issues. Adobe is trying to fix these issues in a future release.

When you upgrade to the latest version of macOS 10.13.4 or launch Acrobat DC or Acrobat Reader DC for the first time on the latest versions of macOS High Sierra, you may see a warning message that indicates Adobe software needs to be optimized for better performance.

This is due to some 32-bit components that Adobe is working to address in the future. Note that no action is required from you at this time and your applications will still run as normal.

Fix Acrobat Problem

For more information, see the following resources:

Adobe Acrobat 10 For Mac

  • 32-bit app compatibility with macOS High Sierra 10.13.4 (Apple support)
  • macOS High Sierra (10.13) compatibility FAQ Creative Cloud (Adobe support)
  • Adobe applications and 64-bit compatibility (Adobe blog)


Acrobat Update Causing Problems For Mac
  • No check box to mark fill color as Transparent in the properties of eligible annotations. [ADC-4223579]


  • While participating in the WebDAV based shared review, keychain password pops up 3 times even if you enter a password and click 'Always Allow'. [ADC-4226584]


  • Cannot select or change color for 'Border color', 'Fill color', or both from form field properties. [ADC-4225994]


Updates For Acrobat Reader

  • Cannot 'Fill Color' for redaction in the Properties dialog box. [ADC-4226271]


  • [11.x Specific] Attach to email does not work when Outlook is default email reader on Mac High Sierra. [ADC-4229279]

Adobe Acrobat Problems


Acrobat Update Causing Problems For Mac 10

  • Some dialogs of Acrobat render momentarily black on launch and then render fine. [ADC-4220296]