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In rare instances, you cannot connect to the App Store on your iPhone or iPad. As a result, downloading and updating apps becomes impossible. Thankfully, this is a known issue, and many easy solutions exist. First, let us briefly know about these alert messages and then see how to fix them.
You might see one of the following error messages when you can not connect to Apple online stores and services like the App Store, iTunes Store, Apple Music app, TV app, News app, Books app, or the Game Centre.
The fixes that you read below will help you solve problems related to all the above issues.
First of all, make sure your iPhone is connected to a decent Wi-Fi or mobile data. To check this, open a website in Safari or try to play a YouTube video. If you face problems, head over to our specific guides on how to solve this.
Note: If you are on cellular data, make sure it is enabled for App Store, iTunes Store, and any app in question. For this, open the Settings app → Cellular → scroll down and under CELLULAR DATA ensure that App Store is enabled.
Is the app you are trying to download using cellular data over 200 MB in size? If yes, head over to our article to know how to increase the download limit for mobile data.
The next step is to ensure that everything is okay on Apple’s end. To check this, visit Apple’s System Status page. Here, make sure that there is a green dot next to App Store, Apple ID, iCloud Account & Sign In, and iTunes Store. Sometimes, if some other service is not working, it might degrade the experience for online stores as well.
In case something is not working from Apple’s end, you will have to wait for it to get fixed. If everything is okay here, read the next solutions.
When an app freezes or refuses to work correctly, consider force closing it. After that, relaunch it, and it should work smoothly. To force quit the App Store or iTunes Store, etc.:
On iPhone with Face ID, swipe up from the bottom of the screen; on iPhone with Home Button, quickly press it twice. Next, drag the app card up to force close it. After a few seconds, open the app again.
The date and time on your iPhone must be correct. The easiest way to fix this is by letting the device set the appropriate time accordingly. To do this:
Now, wait for a few minutes and try to use the App Store, iTunes Store, etc.
Restart means turning off your device and then turning it back on. It is a simple but effective way to address many regular issues. To restart your iPhone, use the button(s) to switch it off. After a minute or so, switch it back on. Additionally, you can also do so by going to the Settings app → General → Shut Down.
None of the above solutions worked? Make sure your iPhone is running the latest version of iOS.
For this, open the Settings app and tap on General. Next, tap on Software Update. Give it a minute to process. If you have a pending update, tap on Download and Install.
This step will erase your saved network settings, so you will have to sign in again. Hence, make sure you know your network ids and passwords.
After the process completes, connect to a Wi-Fi network or cellular data, and the problem mentioned above should be history now!
These are some solutions to fix the errors with App Store, iTunes Store, and other similar issues. 1080p video songs. I hope one of the methods worked for you. If it did not, contact Apple Support.
It is also worth knowing that sometimes an app is removed from the store by the developer, banned or suspended by Apple, or even blocked by the region’s Government. In such cases, the best solution is to find an alternate app that performs the same task.
Jignesh Padhiyar is the co-founder of iGeeksBlog.com who has a keen eye for news, rumors and all the unusual stuff that happens around Apple products. During his tight schedule, Jignesh finds some moments of respite to share side-splitting contents on social media.