If you have already installed Fallout 76. and are seeing the install button again, please do the following:

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  1. Click the 'Install' button
  2. Check the path that it is attempting to install to and change it to where Fallout 76 is already installed, if it is pointing elsewhere.
    1. Default Install Location: C:Program Files (x86)Bethesda.net LaunchergamesFallout76
  3. Allow the install (don't worry, the launcher will detect your installed game files and won't redownload them.)
  4. When it completes, the button should now say 'Play' and you can now launch the game.

It only offers me the chance to change the location of the download cache not where my games are located. Basically, I'm not really in the mood to download all my games again when they are already sitting on the hard drive waiting to be played. (my download speeds aren't so great). Now, on any computer, you just need to install and login to Bethesda.net Launcher under your account. This will allow you to download and play the game from any PC that can run the game. However, I am assuming, that you can NOT play on two computers at the same time under the same account. I do not think this is what the TC is asking, but is. Bethesda’s server went down, the launcher told me, and now I had to download the whole game over again. As frustrating as this was, I felt something was amiss. Sure enough, I wasn’t the only one.

Bethesda

To assist with troubleshooting this issue, please contact Bethesda Customer Support and send your Bethesda.net Diagnostic Report. This report will gather your Bethesda.net Launcher logs, your DxDiag information and a traceroute to our servers. None of your personal information is collected. This information will help our support staff and developers troubleshoot your issue.

Follow these steps to get your Bethesda.net Diagnostics Report:

  1. Click the menu botton on the upper left corner of the launcher and select Help
  2. Click Diagnostics on the left side of the window that appears
  3. Click Run next to Diagnostic Report
    • This may take several minutes
  4. When the report is finished, click OK and the report will be saved to your PC desktop.
    • You can now add the report to your support ticket as an attachment


[New Users] Please note that all new users need to be approved before posting. This process can take up to 24 hours. Thank you for your patience.
Bethesda launcher forcing me to download game again full
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Nexon Launcher force to download&reinstall

edited February 2018 in Tech Support

Bethesda Launcher Forcing Me To Download Game Again 10

Bug type:
Nexon Launcher not working ok
Brief bug summary:
Nexon Launcher force me to download the game all over again.
More details:
Today my game crashed and caused my laptop to restart. After i opened Nexon Launcher it said 'Download' instead of 'Play'. while game already installed and it not my first time using Nexon Launcher.. now i need to wait and download 9.90GB. wtf? that's ridiculous!
Steps to reproduce:
I don't know. try to close game in abnormal situation.
Date and time of the incident:
Today, 3/15/2017

Bethesda Launcher Forcing Me To Download Game Again Full

Comments

Bethesda Launcher Forcing Me To Download Game Again Play

  • Reactions: 9,260
    Volunteer Forum Moderator
    Exit out of the launcher completely (find the icon in your task bar, right click, and select 'exit'). If you want to play it safe you can also try a full shutdown/restart afterwards. Then, open the launcher's game files (default: C:NexonLibrarymaplestory), and delete the contents of the patchdata folder (not the folder itself). Open the launcher again and select 'Repair installation'.
  • Exit out of the launcher completely (find the icon in your task bar, right click, and select 'exit'). If you want to play it safe you can also try a full shutdown/restart afterwards. Then, open the launcher's game files (default: C:NexonLibrarymaplestory), and delete the contents of the patchdata folder (not the folder itself). Open the launcher again and select 'Repair installation'.

    Hey, thanks for the reply. I did every step you said, when i clicked 'Repair installation' it did 'verifying..' for 3-5 seconds and than start again to download 9.90GB.
  • It's done downloading and installing, and now i have maplestory installed twice in my computer. one installed here:
    C:NexonMapleStory
    and one installed here:
    C:NexonLibrarymaplestoryappdata
    what should i keep?
    My Nexon folder size:
    37.7 GB (40,501,551,180 bytes)
  • Reactions: 9,260
    Volunteer Forum Moderator
    It's done downloading and installing, and now i have maplestory installed twice in my computer. one installed here:
    C:NexonMapleStory
    and one installed here:
    C:NexonLibrarymaplestoryappdata
    what should i keep?
    My Nexon folder size:
    37.7 GB (40,501,551,180 bytes)

    That sounds like you had Maplestory already installed before the launcher and the launcher just wasn't detecting it. You should keep the C:NexonLibrary one; that's the default path for any Nexon game installed via their launcher and that path is more centralized if you ever install any other Nexon games. You could keep the earlier one and fiddle with the installation path in the launcher settings, though.
  • This bug keeps happening still to me too every time the game or my computer crushes, the launcher requires me to install the game anew and doesn't detect the old installation on which it worked before just fine.
  • I've got the fix.
    Steps.
    1. find your installation folder.
    2. when you find that click your settings (in the Nexon Launcher) and click 'Game Install / update'
    3. Once there click 'Change folder'
    4. After you clicked that change the location to 'Nexon', if installed before it should have a folder called 'maplestory' in the nexon folder.
    5. Now when you go back to the launcher and click download there should be a pop up which makes you select the download location. If this says '[Drive]/Nexon/maplestory' you should be good.
    6. when started the download it should automatically find your installation, verify it and you'll be able to play within 5 seconds.
  • Nothing has worked for me.. has anybody else came up with another solution?
    I'm not willing to reinistall the game everytime this happens.
  • Exit out of the launcher completely (find the icon in your task bar, right click, and select 'exit'). If you want to play it safe you can also try a full shutdown/restart afterwards. Then, open the launcher's game files (default: C:NexonLibrarymaplestory), and delete the contents of the patchdata folder (not the folder itself). Open the launcher again and select 'Repair installation'.

    This has happened to me twice in the past 3 days, first time I just reinstalled it, but this time, i want to fix, because i was playing with a friend
    What happened was that I restarted my PC after closing maplestory because of lag, and I guess that's what triggered the glitch
    But now I'll try restarting Nexon Launcher
  • Exit out of the launcher completely (find the icon in your task bar, right click, and select 'exit'). If you want to play it safe you can also try a full shutdown/restart afterwards. Then, open the launcher's game files (default: C:NexonLibrarymaplestory), and delete the contents of the patchdata folder (not the folder itself). Open the launcher again and select 'Repair installation'.

    This has happened to me twice in the past 3 days, first time I just reinstalled it, but this time, i want to fix, because i was playing with a friend
    What happened was that I restarted my PC after closing maplestory because of lag, and I guess that's what triggered the glitch
    But now I'll try restarting Nexon Launcher

    Still not working, any of it, I have MapleStory 2 Beta, and i need to ReDownload it, but as for MapleStory Classic, I *just* need to 'Update' for 11.7 Download and 12.3 install
    Soooooooooooooooooooooooooooooooooo mad
  • I have selected an install location but it still installs under the default location.
    I select change folder and it pulls up the location I selected, when I select open game location it opens the default location..